Archive for November, 2009

T&G support BBC Good Food Show!

Thursday, November 26th, 2009

T&G  well known for their excellent TV Chef’s chopping boards are supporting a number of Chef’s at this years BBC Good Food Show.

Don’t miss the Miele Cookery Experience stand with Celebrity Chef’s The Hairy Bikers, Tana Ramsay, Gennaro Contaldo to name but a few and check out the wonderful chopping boards they are using!

We took some great pictures yesterday of Chef’s at work!

Miele StandInvention Test - Masterchef25112009(002)

BBC Good Food Show – NEC 25th November to 29th November 2009

Thursday, November 26th, 2009

Table Manners Stand 2Table Manners Stand

Table Manners of Broadway are exhibiting at this years BBC Good Food Show with an excellent selection of T&G’s CrushGrind® mills, chopping boards and Spot On range. Table Manners has some excellent special show prices on selected product, perfect for those Christmas gifts!

Don’t miss the opportunity to visit the show and see top celebrity chef’s at work from the Market Kitchen stand with Rachel Allan, The Invention Test by MasterChef – hosted by Andi Peters and judges include Monica Galleti and Steve Wallis this years Masterchef Professional winner and of course John Torode and Greg Wallace will be judging later in the week!

A great day out, loads of eating, drinking and being merry!

Service like you’ve always wanted!

Friday, November 20th, 2009

Below are a few emails we’ve received over the last couple of days.

18th November 2009

Subject: Replacement part for mill

Thank you so much for the replacement for my pepper mill. What brilliant customer service!

Kind regards

Ingrid

 

13th November

 Letter

Dear Sir,

I recently rang your Customer Service Team to report a fault with the grinding mechanism on one of your Salt Cellars I purchased from John Lewis a couple of years ago.

Fortunately I did retain your ‘Lifetime Guarantee’ with your product but I have to say, rather shamefully, I was very sceptical that you would honour this when reporting the fault.

Well my misgivings were completely unfounded. The young lady in your Customer Service, Ms Fiona Gissing could not have been more helpful and she was a joy to speak to. Needless to say the replacement part arrived promptly and I am glad to say the Salt Cellar is as good as new. It is wonderful to report that good old fashioned quality service is alive and kicking and without question I will look out for more of your products when the need arises and will speak the name of T&G Wood ware whenever I get the chance.

Yours Sincerely

Eric Smith

 

13th November 2009

Subject: Replacement millstones – thanks

Dear Fiona,

What service! The country will soon be back on its feet with a company like the one that you work for! The replacement millstones (free!) arrived the day following my enquiry and the pepperpot is now smiling on our dining table once again. We will certainly recommend your products to all our friends and will give them as gifts in complete confidence. Please let your MD now that we are more than impressed.

Thanks again.

Jean Oxley