T&G Woodware Ltd is committed to responsible information handling practices. You can visit most pages on our site without giving us any information about yourself, but sometimes we need information to provide services that you request. This privacy statement explains data collection and use in those situations. By visiting our web site, you consent to the information practices described in this policy.
What information does T&G collect and how is the information used?
We may obtain personally identifiable information about you only if you elect to give us that information. Types of personally identifiable information we ask you to provide may include your name, address, telephone number, mobile number and e-mail address.
In addition, some non-personal information may be collected automatically. When you visit our website, we automatically collect information about your visit that does not identify you personally. We can tell the type of computer, browser, and web service that you are using. We also know the date, time and pages you visit. Collecting this information helps is design the site to best suit your needs.
Generally, our uses of information collected online are either responding to an enquiry or to deliver services (such as marketing communication, sending products to you, sending other information to you).
T&G may also use personally identifiable information for internal purposes, such as tracking demographic data to make this web site more useful to our visitors.
Our website may also use other technologies to track which pages on our website our visitors view. This non-identifiable click-stream data helps us understand how visitors use our web site.
Does T&G share the information I’ve provided?
T&G may need to share personal information with third parties in limited circumstances. For example, we may release personal information to third parties to perform services on our behalf. However, third parties retained by T&G to provide services are obligated to maintain the confidentiality of this information and are not authorised to use this information for any purpose other than providing those services.
From time to time, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves.
Do I have choices regarding how my information is used?
If your information is currently being used to send you marketing communications, you can opt out at any time. All marketing e-mail communications from T&G tell you how to stop receiving them.
How does T&G secure my personal information?
We are committed to properly securing the information we collect online. To help us accomplish this, we take a number of steps. We employ internal access controls to ensure that the only people who see your information are those with a need to do so to perform their official duties; We train relevant personnel on our privacy and security measures; we physically secure the areas where we hold hard copies of the information we collect online; We regularly back up the information we collect online to insure against loss; We use technical controls to secure the information we collect online as appropriate, including but not limited to: Secure Socket Layer (SSL), encryption, firewalls, password protections; We periodically test our security procedures to ensure personnel and technical compliance.
Whom can I contact if I have questions or concerns?